Our Returns Policy

If you find a fault with your purchased product, please let us know within 30 days of ordering via Please also include a photo to evidence the fault.

If the fault cannot be resolved using a replacement part, we’ll organise a prepaid return label for you to affix to the damaged item. The item can then be dropped off at a DPD drop off point.

Your nearest drop off point(s) can be found on this link:

Once we receive your item, we’ll process your refund or send a replacement within 14 days.

Misplaced Orders

If you haven’t received an expected parcel, please email quoting your order number.

Other Returns Questions

Please email us on if you have any other questions about a return or exchange.