Komo Warranty / Guarantee

Komo grain mills are covered by the manufacturer (KoMo GmbH) for up to 12 years. This covers material defects arising through domestic use.

Warranty and Guarantee according to Komo GmbH

KoMo electric grain mills are warranted by the manufacturer (KoMo GmbH) against material and manufacturing defects for a period of 12 years from the date of purchase, for non-commercial use. The warranty excludes fine cracks in the wood cabinet such as may occur with any genuine wood product, and which do not influence function. This warranty is rendered null and void by abusive or improper treatment of the equipment by the user (including use of undue force), or opening of the unit’s cabinet by the user. The 12 year warranty is neither extended nor renewed when repairs covered by it are performed. Any parts replaced under warranty are themselves warranted only for the duration, and to the extent, of the mill’s original warranty. The warranty can be claimed only on presentation of the original cash receipt or invoice (proof of purchase).

Millable Substances

KoMo stone burr grain mills are designed for use with, and may be used to grind, only the following substances, which must be under 15% (by weight) water content: Common dry grains including wheat (either hard or soft types), oat groats (dehulled oats), non-oily rice, triticale, kamut, spelt, buckwheat, barley, rye, millet, teff, quinoa, amaranth, sorghum, field corn (not popcorn or sweet corn), dry lentils, dry beans (such as pinto, red, navy and kidney) and dry spices. Milling of any substance not listed in the paragraph immediately preceding, voids the warranty. The following is a (partial-only) listing of some known non-millable substances, provided for your convenience. Some non-millable substances include: Herbs, oilseeds such as flax or sesame, soybeans, popcorn, tree nuts, peanuts, saw palmetto berries, tapioca pearls, sugar, coarse fibrous materials, any oily substance, or any substance over 15% water content.

User Guide.

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